{"id":8268,"date":"2023-02-20T10:55:58","date_gmt":"2023-02-20T10:55:58","guid":{"rendered":"https:\/\/www.brightpearl.com\/?p=8268"},"modified":"2023-02-17T14:29:37","modified_gmt":"2023-02-17T14:29:37","slug":"which-marketing-channels-will-drive-the-most-profit-in-2023","status":"publish","type":"post","link":"https:\/\/www.brightpearl.com\/blog\/which-marketing-channels-will-drive-the-most-profit-in-2023","title":{"rendered":"Which Marketing Channels Will Drive the Most Profit in 2023?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Remember when throwing some cash behind a few Facebook ads was enough to get great results rolling in?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ahh, <em>those<\/em> were the days!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In 2023, amidst a gloomy economic outlook, rising operational costs, low cash reserves and privacy changes, marketing is much less straightforward \u2013\u00a0and much more <\/span><i><span style=\"font-weight: 400;\">expensive<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The industry has changed more in the last three years than in the last 50 years, according to marketers that contributed to a Hubspot <\/span><a href=\"https:\/\/blog.hubspot.com\/marketing\/hubspot-blog-marketing-industry-trends-report?hubs_content=blog.hubspot.com%2Fmarketing%2Fmarketing-channels&amp;hubs_content-cta=80%25%20said%20that%20marketing%20has%20changed\"><span style=\"font-weight: 400;\">survey<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And fascinating research unveiled in our own <\/span><a href=\"https:\/\/www.brightpearl.com\/ecommerce-guides\/coming-in-hot-e-commerce-marketing-investment-trends-for-2023\"><span style=\"font-weight: 400;\">brand new report<\/span><\/a><span style=\"font-weight: 400;\"> shows the average marketing spend in the last 12 months has increased by 24% in the UK and 41% in the US.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, current customer acquisition cost (CAC) for the average e-commerce brand stands at a whopping \u00a3107 (in the UK) and $121 (in the US).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">See a breakdown of our this research by sector and business size in the full report <\/span><strong><a href=\"https:\/\/www.brightpearl.com\/ecommerce-guides\/coming-in-hot-e-commerce-marketing-investment-trends-for-2023\">available now (for free!)<\/a><\/strong><\/p>\n<h2><span style=\"font-weight: 400;\">A smarter way to spend<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although costs are rising, a bigger marketing spend isn\u2019t necessarily turning into better results; some brands are seeing advertising costs increase by as much as 60% to drive the <\/span><i><span style=\"font-weight: 400;\">same<\/span><\/i><span style=\"font-weight: 400;\"> amount of traffic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Businesses that have previously blown their advertising budget on Meta platforms and PPC are now facing the realization that it\u2019s no longer an affordable or effective strategy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Spending wild amounts on acquisition for a diminishing return will become an even bigger risk during 2023 as Google\u2019s new cookie legislation comes into play (in case you missed it, the search engine will soon join the ranks of Mozilla and Microsoft by blocking <\/span><span style=\"font-weight: 400;\">third-party cookies, which track users&#8217; internet activity and allow digital publishers to target advertising).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A smarter way to spend each and every marketing dollar is now essential.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The problem is, many merchants have a shocking lack of insight into where their marketing spend is going and what it\u2019s achieving.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s critical that merchants focus their energy and budget on channels that deliver the best ROI \u2013 but right now many simply don\u2019t know which those channels are. Or, if they do know which channels are doing well, they don\u2019t know <\/span><i><span style=\"font-weight: 400;\">why<\/span><\/i><span style=\"font-weight: 400;\"> that is.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This year, that will have to change. Merchants will need to make data-driven decisions, backed up by <\/span><a href=\"https:\/\/www.brightpearl.com\/retail-reporting-analytics\"><span style=\"font-weight: 400;\">reliable retail analytics<\/span><\/a><span style=\"font-weight: 400;\">, about the best channels to invest in to boost profit-based growth (and not just \u2018growth at any cost\u2019).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As Sara Arthrell, CMO at <\/span><a href=\"https:\/\/www.brightpearl.com\/retail-reporting-analytics\"><span style=\"font-weight: 400;\">Brightpearl by Sage<\/span><\/a><span style=\"font-weight: 400;\">, writes in our <\/span><a href=\"https:\/\/www.brightpearl.com\/ecommerce-guides\/coming-in-hot-e-commerce-marketing-investment-trends-for-2023\"><span style=\"font-weight: 400;\">new report<\/span><\/a><span style=\"font-weight: 400;\">: \u201cMerchants need to adopt new strategies that allow them to navigate rising customer acquisition costs by diversifying their ad spend and successfully maximizing their CAC dollar by targeting new and existing customers more cost-effectively.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThey need a clear view on ROI from each channel, and better understanding on what spend should look like to maximize sales. From our insights, it&#8217;s clear that e-commerce businesses are crying out for that type of intel in the form of <\/span><a href=\"https:\/\/www.brightpearl.com\/retail-reporting-analytics\"><span style=\"font-weight: 400;\">analytics, benchmarking and competitive analysis<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThis presents a great opportunity for this year \u2013 the ability to embrace intelligence to maximize ROI, while lowering marketing costs by using retail analytics technology.\u201d<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What Are The Best Profit-Driving Channels in 2023?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Can paid social still be counted on to help merchants achieve their goals, even as acquisition costs soar? Or will merchants need to place increased focus on more affordable and less risky channels to maximize the return on their CAC spend?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our research shows paid social remains the number one channel brands plan to invest in this year, but that other channels are being added into the mix as merchants seek a return to more traditional or more cost effective ways to target new and existing customers.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-8273\" src=\"https:\/\/www.brightpearl.com\/wp-content\/uploads\/2023\/02\/investment-channels1000-1.jpg\" alt=\"\" width=\"1000\" height=\"419\" srcset=\"https:\/\/www.brightpearl.com\/wp-content\/uploads\/2023\/02\/investment-channels1000-1.jpg 1000w, https:\/\/www.brightpearl.com\/wp-content\/uploads\/2023\/02\/investment-channels1000-1-300x126.jpg 300w, https:\/\/www.brightpearl.com\/wp-content\/uploads\/2023\/02\/investment-channels1000-1-768x322.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The key to truly getting the best bang for your marketing buck in 2023 is to use a <\/span><a href=\"https:\/\/www.brightpearl.com\/retail-reporting-analytics\"><span style=\"font-weight: 400;\">marketing analysis and benchmarking tool<\/span><\/a><span style=\"font-weight: 400;\"> to see which channels are most effective for your business (and how your results compare to the competition).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, there are some general observations on the best channels to drive profit in 2023 that can be made\u2026<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Email<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As third-party cookies are further eliminated, first-party data (data which a brand collects, with consent, directly from its customers) will become increasingly important. That\u2019s why email is a top marketing channel for lots of brands in 2023.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The beauty of email is that it\u2019s an \u2018owned\u2019 channel \u2013\u00a0which means you\u2019re in charge of deciding how, when and why to contact your subscribers. Of course, that doesn\u2019t mean bombardment will work as subscribers wield the power of being able to unsubscribe at any time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether its newsletters, product launches or card abandonment emails, personalisation is key \u2013\u00a0as is properly segmented subscriber lists (so that you only send the emails that recipients actually want to read).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, it\u2019s no longer enough to just add in a first-name greeting. In 2023 and beyond, hyper-segmentation and hyper-personalization will become the focus of email strategy \u2013\u00a0though this will need to be balanced with a respect for customer privacy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fully interactive emails are the goal for many brands this year, enabling customers to complete actions and even sales without leaving the email.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Influencers<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Influencer marketing is a way of generating brand awareness and social proof by recruiting content creators with a stand-out presence on social media to endorse, mention and advertise your brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s been a marketing trend for years, but in 2023 it&#8217;s set to become even more important. However, it\u2019s no longer all about bringing mega influencers with millions of followers on board; micro-influencers are playing an increasingly important role.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key for brands looking to start or step up their influencer marketing in 2023 is to find influencers with dedicated, engaged followings that are truly relevant to your audience or industry.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">SEO<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Search engine optimization (SEO) is a way of setting your website (or website content) to rank higher on a search engine results page (SERP) in order to increase traffic.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More than half (53.3%) of all website traffic comes from organic search and SEO drives 1,000%+ more traffic than organic social media, according to <\/span><a href=\"https:\/\/videos.brightedge.com\/research-report\/BrightEdge_ChannelReport2019_FINAL.pdf\"><span style=\"font-weight: 400;\">BrightEdge<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SEO leads are already known to have a higher close rate than other channels but, as the cost of PPC advertising rises, SEO will become an even more crucial marketing approach in 2023 as even though keyword strategy can be time-consuming it\u2019s relatively low-cost.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As algorithms evolve and SEO becomes more complex, many merchants bring in SEO marketing agencies to handle this channel.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Content marketing (inc. video)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">From blogs and organic social posts to short and longer form video, content marketing is a powerful tool that should be in every merchant\u2019s marketing toolkit this year.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A\u00a0 multi-faceted approach to content marketing is a proven way to establish your business as an authority, as well as building brand awareness, driving traffic and playing a key part in your conversion funnel.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Short-form video is set to be a particularly rewarding channel, especially as social platforms like TikTok prioritize short form clips \u2013 which makes it a great option for reaching new customers.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Social media<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The global spending on goods and services through social media platforms <\/span><a href=\"https:\/\/www.blglobal.co.uk\/BusinessNews.aspx?id=deloitte-sets-out-tmt-predictions-for-2023\"><span style=\"font-weight: 400;\">is expected to exceed $1 trillion<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s for this reason that, despite soaring acquisition costs, social media remains an unavoidable element of every marketing strategy in 2023.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The top five social platforms will include:\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">YouTube\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Twitter<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">TikTok<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">While spending on marketing across these platforms is inevitable, the key is to understand the ROI it delivers through <\/span><a href=\"https:\/\/www.brightpearl.com\/retail-reporting-analytics\"><span style=\"font-weight: 400;\">advanced analysis<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><a href=\"https:\/\/www.brightpearl.com\/retail-reporting-analytics\"><span style=\"font-weight: 400;\">Benchmarking insights<\/span><\/a><span style=\"font-weight: 400;\"> can help you see how this compares to others in your industry, and help you decide whether your funds could be better spent elsewhere.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Dive deeper into 2023 e-commerce marketing and investment trends: <\/span><a href=\"https:\/\/www.brightpearl.com\/ecommerce-guides\/coming-in-hot-e-commerce-marketing-investment-trends-for-2023\"><span style=\"font-weight: 400;\">Download our new report<\/span><\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Remember when throwing some cash behind a few Facebook ads was enough to get great results rolling in?\u00a0 Ahh, those were the days!\u00a0 In 2023, amidst a gloomy economic outlook, rising operational costs, low cash reserves and privacy changes, marketing is much less straightforward \u2013\u00a0and much more expensive. The industry has changed more in the [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":8271,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8268","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Which Marketing Channels Will Drive the Most Profit in 2023? - Brightpearl<\/title>\n<meta name=\"description\" content=\"Remember when throwing some cash behind a few Facebook ads was enough to get great results rolling in?\u00a0 Ahh, those were the days!\u00a0 In 2023, amidst a\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.brightpearl.com\/blog\/which-marketing-channels-will-drive-the-most-profit-in-2023\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Which Marketing Channels Will Drive the Most Profit in 2023?\" \/>\n<meta property=\"og:description\" content=\"Remember when throwing some cash behind a few Facebook ads was enough to get great results rolling in?\u00a0 Ahh, those were the days!\u00a0 In 2023, amidst a\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.brightpearl.com\/blog\/which-marketing-channels-will-drive-the-most-profit-in-2023\" \/>\n<meta property=\"og:site_name\" content=\"Brightpearl\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BrightpearlHQ\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-20T10:55:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.brightpearl.com\/wp-content\/uploads\/2023\/02\/jp-valery-lVFoIi3SJq8-unsplash-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@BrightpearlHQ\" \/>\n<meta name=\"twitter:site\" content=\"@BrightpearlHQ\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Hook\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.brightpearl.com\\\/blog\\\/which-marketing-channels-will-drive-the-most-profit-in-2023\",\"url\":\"https:\\\/\\\/www.brightpearl.com\\\/blog\\\/which-marketing-channels-will-drive-the-most-profit-in-2023\",\"name\":\"Which Marketing Channels Will Drive the Most Profit in 2023? 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