{"id":4890,"date":"2021-06-03T10:13:54","date_gmt":"2021-06-03T10:13:54","guid":{"rendered":"https:\/\/www.brightpearl.com\/?p=4890"},"modified":"2024-10-23T18:44:13","modified_gmt":"2024-10-23T18:44:13","slug":"sports-brand-pumped-after-almost-doubling-order-processing-speed","status":"publish","type":"post","link":"https:\/\/www.brightpearl.com\/blog\/sports-brand-pumped-after-almost-doubling-order-processing-speed","title":{"rendered":"Customer Spotlight: Sports Brand Pumped After Almost DOUBLING Order Processing Speed"},"content":{"rendered":"

When gyms closed during lockdown in 2020, millions of people went online in search of workout gear they could buy to use at home.<\/span><\/p>\n

As a trusted retailer of specialist strength equipment, <\/span>Strength Shop<\/span><\/a>, was quickly inundated with orders.\u00a0<\/span><\/p>\n

\u201cWe were selling as much in a single day as we were in a whole month before the pandemic,\u201d said Strength Shop Europe\u2019s COO, Ricky Shah.<\/span><\/p>\n

But with rapid growth came complex back office issues.<\/span><\/p>\n

The brand lacked the dedicated platform it needed to streamline orders from its multiple channels (a Magento website plus marketplaces including Amazon<\/a> and eBay) and provide a \u2018single source of truth\u2019.<\/span><\/p>\n

With orders coming in thick and fast, the team were drowning in spreadsheets and spending hours at a time inputting data. Without accurate visibility of their inventory<\/a>, stock was regularly being oversold – which meant the business was disappointing customers at an already difficult time.<\/span><\/p>\n

Then Strength Shop signed up to <\/span>Brightpearl<\/span><\/a>.\u00a0<\/span><\/p>\n

In just 120 days, they were fully live on the built-for-retail platform – and the weight of day-to-day operations was immediately lifted.<\/span><\/p>\n

Brightpearl\u2019s <\/span>out-of-the-box integration<\/span><\/a> with Magento plus its real-time <\/span>inventory reporting<\/span><\/a> and accurate <\/span>demand forecasting<\/span><\/a> have all had a huge impact on the business.\u00a0\u00a0<\/span><\/p>\n

But the real game changer for Strength Shop has been Brightpearl\u2019s <\/span>market-leading automation tools<\/span><\/a>.\u00a0<\/span><\/p>\n

The intuitive automation engine means the majority of post-purchase workflows – including order allocation, shipping and invoicing – can be automated. With Brightpearl in place, the team at Strength Shop is now getting orders out of the door <\/span>75% faster<\/b>.<\/span><\/p>\n

Automation has proved to be a life saver for the team. They are no longer weighed down by endless manual tasks\u00a0<\/span><\/p>\n

\u201cThe automation features of Brightpearl have made a massive difference,\u201d Ricky added.\u00a0<\/span><\/p>\n

\u201cOur time to ship is much quicker. Growing the business is a big priority for us, and Brightpearl\u2019s automation tools have enabled us to focus on that instead of wasting time on manual processes.<\/span><\/p>\n

\u201cA traditional ERP was too \u2018bulky\u2019 for us but Brightpearl ticked every box.\u201d<\/span><\/p>\n

Ready to embrace automation in <\/b>your<\/b> business?\u00a0<\/b><\/p>\n

Registration is now open for our next <\/span>Life Is Short, Let\u2019s Automate<\/span><\/a> webinar \u2013 this time we\u2019ll be hearing directly from Shopify about why businesses like yours need to automate post-purchase operations. Don\u2019t miss it!\u00a0<\/span><\/p>\n

Register here now<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

When gyms closed during lockdown in 2020, millions of people went online in search of workout gear they could buy to use at home. As a trusted retailer of specialist strength equipment, Strength Shop, was quickly inundated with orders.\u00a0 \u201cWe were selling as much in a single day as we were in a whole month […]<\/p>\n","protected":false},"author":17,"featured_media":4891,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[136],"tags":[],"class_list":["post-4890","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\nCustomer Spotlight: Sports Brand Pumped After Almost DOUBLING Order Processing Speed - Brightpearl<\/title>\n<meta name=\"description\" content=\"When gyms closed during lockdown in 2020, millions of people went online in search of workout gear they could buy to use at home. 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