{"id":4416,"date":"2021-03-17T11:52:12","date_gmt":"2021-03-17T11:52:12","guid":{"rendered":"https:\/\/www.brightpearl.com\/?p=4416"},"modified":"2021-03-18T12:21:10","modified_gmt":"2021-03-18T12:21:10","slug":"we-dropped-microsoft-nav-saved-240-hours-a-month-and-tripled-our-profits-says-appliance-parts-specialist","status":"publish","type":"post","link":"https:\/\/www.brightpearl.com\/blog\/we-dropped-microsoft-nav-saved-240-hours-a-month-and-tripled-our-profits-says-appliance-parts-specialist","title":{"rendered":"Customer Spotlight: Retailer Shares Secret to Tripling Profits While Saving 240 Hours a MONTH &#8211; all inside 90 days"},"content":{"rendered":"<blockquote>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">\u201cWe were thrilled at the speed of the implementation of Brightpearl,\u201d says Nick, co-founder of Snap Supply, an online supplier of appliance repair parts. Their previous ERP, Microsoft Navision took six months to upgrade, but Brightpearl was set up in a matter of weeks.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">\u201cWe now save 60 hours per week on order entry alone.\u201d\u00a0<\/span><\/p>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\">With 40 years\u2019 experience in the appliance repair industry, brothers Nick and Shawn Ernst know how to fix problems. In 2017, Nick began selling parts on Ebay during his lunch breaks, and it quickly grew into <\/span><a href=\"https:\/\/snap.parts\/\"><span style=\"font-weight: 400;\">Snap Supply<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; one of the most respected appliance part suppliers in the American midwest.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As in any business venture, the brothers expected roadblocks &#8211; but as sales increased, time spent on data entry became a real concern. Realising that Microsoft Nav was too manual and time-intensive for their increasing orders, they began the search for an automated \u2018one-stop shop\u2019 that would free up their time to focus on sales growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Attracted to its retail-focused benefits, they opted for Brightpearl\u2019s <a href=\"https:\/\/www.brightpearl.com\/blog\/what-is-digital-operations-platform\">Digital Operations Platform<\/a>. With extensive out-of-the-box features, it integrates third party softwares such as <\/span><a href=\"https:\/\/www.shipstation.com\/uk\/\"><span style=\"font-weight: 400;\">Shipstation<\/span><\/a><span style=\"font-weight: 400;\"> to easily handle fluctuations in sales volume. This was perfect for Nick and Shawn\u2019s rapidly scaling business, and surpassed the other providers they\u2019d shopped for.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe considered other platforms like Netsuite, but it truly doesn\u2019t connect and would take too long to sync,\u201d Nick explained.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe cost of trying to integrate the system just didn\u2019t make sense. Brightpearl was the only all-in-one solution that could handle the volume we were dealing with, and could easily extend to the other apps and services we use to run our business.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Deployment took less than three months &#8211; a typical set-up time for Brightpearl adopters &#8211; and Snap Supply saw the benefits almost immediately. With the entire eCommerce workstream fully automated, they saved an accumulated 240 hours a month &#8211; two months of extra time every year.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since shifting their operations to Brightpearl, the Earnst brothers\u2019 enterprise has rocketed. With the need for manual data entry eradicated, they were able to diversify the Snap Supply team, promote their staff and shift their focus to a supercharge in sales growth.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The result? They\u2019ve tripled their sales profits, expanded their catalogue, and continue to grow at a rate of 5-10% every month.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The firm has now registered in Canada and plans to extend its reach across the US over the next 18 months.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nick couldn\u2019t be happier that they dropped their old ERP <\/span><span style=\"font-weight: 400;\">and<\/span><span style=\"font-weight: 400;\"> instead opted for Brightpearl\u2019s agile Digital Operations Platform. .\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cBrightpearl has allowed us to improve our margins and will be an integral part of our expansion in the coming years. Without it, we couldn\u2019t possibly be growing at the rate we are,\u201d he said.\u00a0<\/span><\/p>\n<p><b>Brightpearl fully automates your back office and can be up and running in less than three months. To upgrade from your current ERP, <\/b><a href=\"https:\/\/www.brightpearl.com\/contact-us\"><b>get in touch<\/b><\/a><b> with us today. <\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cWe were thrilled at the speed of the implementation of Brightpearl,\u201d says Nick, co-founder of Snap Supply, an online supplier of appliance repair parts. Their previous ERP, Microsoft Navision took six months to upgrade, but Brightpearl was set up in a matter of weeks.\u00a0 &nbsp; \u201cWe now save 60 hours per week on order entry [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":4418,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[112],"tags":[],"class_list":["post-4416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-success-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Spotlight: Retailer Shares Secret to Tripling Profits While Saving 240 Hours a MONTH - all inside 90 days - Brightpearl<\/title>\n<meta name=\"description\" content=\"\u201cWe were thrilled at the speed of the implementation of Brightpearl,\u201d says Nick, co-founder of Snap Supply, an online supplier of appliance repair parts. 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