{"id":2574,"date":"2018-09-26T08:36:02","date_gmt":"2018-09-26T08:36:02","guid":{"rendered":"https:\/\/brightpearl20.wpengine.com\/september-in-review-2018\/"},"modified":"2025-05-14T22:24:21","modified_gmt":"2025-05-14T22:24:21","slug":"september-in-review-2018","status":"publish","type":"post","link":"https:\/\/www.brightpearl.com\/blog\/september-in-review-2018","title":{"rendered":"September: In Review 2018"},"content":{"rendered":"

Hello and welcome to September: In Review<\/span><\/p>\n

August<\/span><\/a> | <\/span>July<\/span><\/a> | <\/span>June<\/a><\/span><\/p>\n

We\u2019ve nearly come to the end of September, which saw Fashion Week spring up across cities and beautiful fall colors appear across the northern hemisphere. This means it\u2019s time for another round-up of the latest retail, wholesale and ecommerce news. So, grab a coffee and take 10 minutes to catch up on the following.<\/span><\/p>\n

1. Video: <\/strong>Brightpearl WMS Launch & Natural Baby Shower Customer Story<\/strong><\/a><\/h2>\n

This month, we <\/span>officially announced<\/span><\/a> the launch of our <\/span>Warehouse Management System (WMS)<\/span><\/a>, which aims to help businesses adapt to a shifting consumer-led retail environment.<\/span><\/p>\n

Our WMS<\/a> increases control over your inventory<\/a>, warehousing and an increasingly expensive returns process by enabling you to centrally manage your warehouse<\/a> and returns across all channels from a single interface, which in turn, greatly reduces your admin time.<\/span><\/p>\n

Earlier this month we had the pleasure of visiting our customer, Natural Baby Shower<\/a>,\u00a0<\/span>to find out how Brightpearl and our WMS is helping their business.<\/span><\/p>\n

Natural Baby Shower is an online retailer of natural baby products and they had some great insights for us on the day, which you can see and hear first-hand in <\/span>this Youtube video<\/a>:<\/span><\/p>\n

We particularly loved hearing how they\u2019ve been able to halve the time spent on their inventory counts!<\/span><\/p>\n

And for those of you who prefer reading, we\u2019ve also updated their customer story on our website with everything they told us on the day. <\/span>You can read it here.<\/a><\/span><\/p>\n

2. Article: <\/strong>It\u2019s time to blow up your business model and switch to DTC<\/a><\/strong><\/h2>\n

\"\"<\/p>\n

In a recent article for the Supply Chain Times<\/span><\/a>, our CEO, Derek O\u2019Carroll, discusses how retail is in the middle of a significant reinvention and evolution.<\/span><\/p>\n

He says: \u201cBrands simply no longer need to rely solely on their distributors to stay in business, and many aren\u2019t, causing a tectonic change in the retail and services industry – the Direct-To-Consumer (DTC) movement. While it began a few years back, the likes of Dollar Shave Club, Under Armour, and Glossier have exploded into the market and these brands, plus many more, have been paving the way in recent years.\u201d<\/span><\/p>\n

In Derek\u2019s article, he talks about how DTC brands successfully remain in control of their customer data, customer relationships, profit margins and the overall customer experience – from discovery to delivery. He also discusses the appeal of DTC and how technology can help. In our humble opinion, <\/span>it\u2019s well worth a quick read!<\/a><\/span><\/p>\n

3. Guide: <\/strong>Are you ready for the returns tsunami?<\/strong><\/a><\/h2>\n

\"\"<\/p>\n

We\u2019ve been busy over the summer months creating <\/span>a brand new best practice guide<\/span><\/a>.<\/span><\/p>\n

It aims to assess whether your business is capable of managing an increase in returns due to mispicks, damaged goods, inevitable peak season returns or services like Try Before You Buy.<\/span><\/p>\n

Once you\u2019ve finished the self-assessment, the guide will then suggest next actions for you to take and best practice advice to help you get your returns process under control.<\/span><\/p>\n

To recap, the guide will enable you to:<\/span><\/p>\n