{"id":2564,"date":"2018-06-11T08:00:00","date_gmt":"2018-06-11T08:00:00","guid":{"rendered":"https:\/\/brightpearl20.wpengine.com\/have-you-achieved-omnichannel-retail-excellence-quiz\/"},"modified":"2021-02-04T12:35:39","modified_gmt":"2021-02-04T12:35:39","slug":"omnichannel-retail-quiz","status":"publish","type":"post","link":"https:\/\/www.brightpearl.com\/blog\/omnichannel-retail-quiz","title":{"rendered":"Have You Achieved Omnichannel Retail Excellence? [Quiz]"},"content":{"rendered":"

At Brightpearl, we\u2019ve always understood the importance of a strong multichannel strategy, and have provided thousands of retailers with reliable back office software to enable them to compete successfully.<\/span><\/p>\n

More recently, <\/span>the concept of omnichannel<\/span><\/a>, and providing a seamless, barrier-free shopping experience to all customers (no matter how they heard of you), has been growing more and more in importance.<\/span><\/p>\n

However, a survey we conducted earlier this year found that <\/span>just 8% of retailers<\/span><\/a> feel they\u2019ve truly mastered omnichannel.<\/span><\/p>\n

This is partly why our Founder, Chris Tanner, and CEO, Derek O\u2019Carroll wrote a book, entitled <\/span>\u2018The Omnichannel Survival Guide: For the New Retail Reality\u2019<\/span><\/a>, which is all about how to traverse the modern omnichannel landscape.<\/span><\/p>\n

Short on time? Take our quick quiz now to find out whether you\u2019ve achieved omnichannel excellence, or if you need to sharpen up your skills quickly!<\/span><\/a><\/p>\n

The Omnichannel Survival Guide: For the New Retail Reality<\/strong><\/h2>\n

In <\/span>a recent interview<\/span><\/a> with Chris Tanner, he said:<\/span><\/p>\n

\u201cThe book talks about the world of modern retail, where consumers are always online, moving between locations, devices and channels. They expect a seamless and personalized experience whether they use your website or your store, whether they send an email or call you on the phone.<\/span><\/p>\n

\u201cIt\u2019s about the challenges that retailers face when trying to serve these customers; all the way from marketing through order processing to after-sales care. The book also looks at how a sustainable and ethical approach to business can pay dividends, with examples from some of the biggest brands out there.<\/span><\/p>\n

\u201cHopefully the book will get your mind thinking about some of the solutions to the challenges of retail today.\u201d<\/span><\/p>\n

Sound good? Sign up to receive the chapters to your inbox each week!<\/a><\/span><\/p>\n

There are ten chapters in total, covering many different aspects of omnichannel retail:<\/span><\/p>\n